Direct hiring eliminates the need for agency intermediaries and lets you connect directly with FDWs seeking employment. Here’s the step-by-step process:

Eligibility: Ensure you meet the Ministry of Manpower (MOM) requirements to hire an FDW (e.g., 21 years old, attended Employer Orientation Programme).

Find Candidates: Browse profiles on SuperHelper or other online platforms, or tap into personal networks (friends, online communities).

Contact and Communication: Connect with potential helpers through phone calls, video interviews, or messaging within the platform.

Negotiate Terms: Discuss salary, responsibilities, work hours, and other employment details directly with the FDW.

Work Permit Application: Apply for a Work Permit for your chosen FDW through MOM eService using Singpass.

Pre-Employment Medical Examination: Arrange for the FDW to undergo a mandatory medical examination in Singapore.

Maid Insurance and Security Bond: Purchase mandatory maid insurance and pay the MOM security bond.

Settling-In Programme:  Consider enrolling the FDW in the Settling-In Programme to adapt to Singapore’s culture and laws.

Contract Signing: Draft and sign a written employment contract outlining both parties’ rights and obligations.

Registration and Onboarding: Register the FDW with MOM and complete any necessary official procedures.

Important points to remember:

• Follow MOM regulations throughout the process to avoid penalties.Seek guidance: Seek advice from MOM or professional advisors if needed.

• Maintain clear and transparent communication with the FDW.
  Build trust: Invest time in building a positive and respectful employer-employee relationship.

By using Superhelper and understanding the direct hiring process, you can find the perfect FDW for your needs while saving money and fostering a fulfilling employment relationship

We offer a simple, flat-fee pricing structure. For just $59, you get 30 days of unlimited access to our platform, including:

• Browsing a diverse pool of FDW profiles
• Contacting potential helpers directly
• Receiving guidance on the hiring process

Q: Do I need to worry about automatic renewals?

Absolutely not! We believe in transparency and user control. Your 30-day access expires naturally, no automatic renewals, no hidden fees. You decide when and if you want to extend your access.

Q: What happens after my 30-day access expires?

Your profile will move back to the public view with limited access. This means:
You can still view basic FDW profiles, but details like contact information will be blurred.
You won’t be able to directly contact FDWs or access exclusive features like messaging.

Q: How can I extend my access?

It’s easy! Once your 30 days are up, you can seamlessly purchase another 30-day access period at the same flat fee of $59. Simply log in, go to your account settings, and choose the “Extend Access” option.

Remember, we prioritise control and clarity in our pricing. You only pay for what you need, and there are no surprises – just a convenient, flat fee for 30 days of direct, unrestricted helper search!

Q: What are some interviewing tips for finding your perfect helper?


Preparation:

• Create a clear list of responsibilities, preferred skills, and personality traits you’re looking for.
• Have questions ready to delve deeper into experience, skills, and preferences.
• Choose a quiet, comfortable space for the interview, and ensure both parties are relaxed.

Assessment:

• Make introductions and put the candidate at ease with friendly conversation.
• Ask about past jobs, focusing on relevant duties and achievements.
• Explore specific skills you need, like cooking, childcare, or elderly care.
• Assess communication skills, level of initiative, and personality fit.
• Present hypothetical situations to gauge problem-solving and decision-making.
• Give the candidate a chance to ask questions about your expectations and family needs.


Beyond the interview:

• You may choose contact previous employers for detailed feedback on performance and character. Be mindful that even if the helper that cannot fit with one family does not mean they cannot work with yours. 
• Verify that 6ME and vaccinations are up-to-date.
• Open communication: Maintain clear communication throughout the process and address any concerns promptly.

Additional tips:

• Pay attention to your overall impression and how comfortable you feel.
• Treat the candidate with courtesy and maintain a positive atmosphere.
• Outline work hours, salary, leave arrangements, and other key details clearly.
• Let the candidate know your decision within a reasonable timeframe.

Remember, finding the right helper is about finding a good fit for both you and the candidate. By preparing well, asking thoughtful questions, and trusting your instincts, you increase your chances of building a successful and rewarding relationship.

Use Superhelper to its full potential! All our profiles come with detailed information and are past experiences are verified against MOM employment history. This can give you a head start in assessing potential candidates and finding your perfect match.

I hope these tips help you navigate your interview process and find the ideal helper for your home!

Building a positive and productive relationship with your helper requires proactive management and open communication. Here are some tips to navigate potential issues and create a thriving household environment:

Communication is key:

• Outline responsibilities, work hours, leave arrangements, and other important details in a written contract. Discuss expectations around childcare, elderly care, or specific household duties clearly.
• Maintain open and regular communication, covering daily tasks, feedback, and any concerns both parties might have. Encourage your helper to voice their needs and ask questions freely.
• Practice active listening and consider their perspective when addressing issues.

Building trust and respect:

• Be considerate, polite, and avoid harsh language or criticism.
• Appreciate their hard work and efforts, express gratitude for their dedication.
• Encourage learning and development, offer additional responsibilities based on their skills and interests.

Addressing potential issues: 

• When issues arise, approach them calmly and constructively. Discuss the issue without accusations and focus on finding solutions together.
• Clearly explain the problem behavior or concern, providing specific examples when necessary
• Work collaboratively to find solutions that address the issue and respect both needs.
• If needed, consider seeking advice from MOM, community resources, or professional employment agencies.

Remember:

• Relationship takes time and effort. Cultivate patience and understanding while building trust and rapport with your helper.
• Focus on positive reinforcement. Acknowledge good behavior and effort, creating a motivating and encouraging environment.
• Be mindful of cultural differences and adapt your communication style accordingly.
• Ensure your helper receives fair pay, adequate rest, and access to proper medical care.
• By prioritizing communication, respect, and collaboration, you can manage potential issues effectively and build a strong, mutually beneficial relationship with your helper.

Additional resources:

• Ministry of Manpower, MOM
• Association of Employment Agencies Singapore, AEAS
• Foreign Domestic Worker Association for Social Support, FDWAS

Superhelper can also be a valuable resource. Leverage our information and support resources to stay informed, connect with other employers, and access guidance on managing your helper effectively.

I hope this information empowers you to manage your helper successfully and navigate any challenges that may arise.